TERMS AND CONDITIONS OF SALE AND USE

This website is operated by New Lovers Shoes ("we", "us", "our"). By accessing our website or purchasing from us, you agree to these Terms and Conditions ("Terms").

These Terms apply to all users, including browsers, customers, and merchants.

1. COMPANY INFORMATION

New Lovers Shoes
Email: marketing@newloversshoes.com

2. ACCEPTANCE OF TERMS

By using this website, you confirm that:

  • You are at least 18 years old, or
  • You have permission from a legal guardian

If you do not agree, you must not use this website.

3. ONLINE STORE USE

You agree not to:

  • Use the website for unlawful purposes
  • Violate any applicable laws (including intellectual property laws)
  • Transmit viruses or malicious code

We reserve the right to suspend or terminate access for violations.

4. PRODUCTS AND SERVICES

  • Products may be available exclusively online and in limited quantities
  • We make every effort to display products accurately, but cannot guarantee exact color display

We reserve the right to:

  • Limit quantities
  • Refuse or cancel orders
  • Discontinue products at any time

5. PRICES AND PAYMENTS

  • Prices are shown in EUR (€) and include VAT where applicable
  • Shipping costs are displayed at checkout
  • We reserve the right to change prices at any time
  • Payments are securely processed via Shopify and third-party providers

6. ORDER ACCEPTANCE

We may refuse or cancel orders if:

  • Fraud is suspected
  • Incorrect pricing or errors occur
  • Orders appear to be from resellers

You will be notified if this happens.

7. SHIPPING AND DELIVERY

Delivery times are estimates only and not guaranteed.

We are not responsible for delays caused by:

  • Carriers
  • Customs
  • External circumstances

Risk transfers to you upon delivery.

8. RETURNS AND RIGHT OF WITHDRAWAL (EU LAW)

If you are a consumer in the EU, you have the right to withdraw within 14 days of receiving your order.

Conditions:

  • Items must be unused and in original packaging
  • Refunds are processed after inspection
  • Exceptions may apply (e.g., personalized items)

Full details are in our Returns Policy.

9. ACCURACY OF INFORMATION

We strive to ensure all information is accurate, but:

  • Errors may occur in pricing, descriptions, or availability
  • We reserve the right to correct errors and cancel affected orders

10. THIRD-PARTY SERVICES

We may use third-party tools or links.

We are not responsible for:

  • Their content
  • Their policies
  • Any damages arising from their use

11. USER CONTENT

If you submit content (reviews, comments, etc.):

  • You grant us a non-exclusive, royalty-free license to use it
  • You confirm it does not violate any laws or rights
  • We may remove content at our discretion

12. PERSONAL DATA & PRIVACY

Your personal data is processed in accordance with:

  • The General Data Protection Regulation (GDPR)
  • Spanish data protection laws

Please review our Privacy Policy for full details on:

  • Data collection
  • Your rights
  • Data usage

13. PROHIBITED USES

You must not:

  • Commit fraud
  • Infringe intellectual property
  • Harass or discriminate
  • Upload harmful code
  • Attempt unauthorized access

We may terminate access for violations.

14. DISCLAIMER OF WARRANTIES

The website and services are provided "as is" and "as available".

We do not guarantee:

  • Continuous availability
  • Error-free operation

15. LIMITATION OF LIABILITY

To the maximum extent permitted by law, we are not liable for:

  • Indirect or consequential damages
  • Loss of profits, data, or business

Nothing excludes liability where prohibited by law (e.g., fraud, personal injury).

16. INDEMNIFICATION

You agree to indemnify and hold us harmless against claims arising from:

  • Your breach of these Terms
  • Your misuse of the website

17. TERMINATION

  • We may terminate or suspend access at any time if Terms are violated
  • You may stop using the service at any time

18. GOVERNING LAW

  • These Terms are governed by the laws of Spain
  • Any disputes shall be subject to the jurisdiction of Spanish courts

19. CHANGES TO TERMS

  • We may update these Terms at any time
  • Continued use of the website constitutes acceptance of changes

20. CONTACT

For questions, contact:
marketing@newloversshoes.com

 

Last updated: 17 March 2026